Turn WhatsApp into your highest-performing customer resolution channel.
From lead capture during peak demand to personalized offers, support replies, payment recovery, and post-purchase service, Dootiq helps enterprises turn WhatsApp conversations into measurable customer outcomes.
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WhatsApp gets customers to respond. DootIQ turns those responses into action. WhatsApp is already where your customers ask, confirm, complain, buy, reschedule, and follow up.But a reply is only valuable if your business can act on it. DootIQ connects WhatsApp conversations to the systems behind your business — CRM, orders, payments, tickets, knowledge base, compliance workflows, and human teams — so every customer message can be understood, routed, resolved, or escalated with context. This is not another WhatsApp inbox. This is WhatsApp as an enterprise resolution layer.
Capture new leads and move them faster
Use WhatsApp to convert high-intent moments into structured sales opportunities.
DootIQ helps you qualify inbound replies, collect customer intent, route prospects to the right team, and preserve every conversation context before the lead cools down.
- Convert campaign replies into qualified leads
- Capture budget, need, timeline, and product interest
- Route hot prospects to sales with full context
- Reduce manual follow-up during high-volume periods
Nurture relationships throughout the customer journey — from new leads to loyal customers.
WhatsApp should not stop at campaign delivery. With Dootiq, it becomes a channel for awareness, conversion, retention, and reactivation.
Build Awareness
Help potential customers discover your business, understand your offer, and ask their first question without leaving WhatsApp.
Drive Sales
Turn buying intent into action with faster answers, contextual recommendations, assisted handoff, and payment recovery.
Build Loyalty
Keep customers informed after purchase with order updates, service support, rewards, returns, and personalized follow-up.
Re-engage
Bring back prospects, inactive buyers, and lapsed customers with timely WhatsApp journeys that feel personal, not generic.
Architecture Review
60 minutes with our solutions architect. Your stack, your policy, your numbers.
NDA-signed. We walk through your channel mix, your existing CPaaS / BSP, your compliance posture, and the specific journeys you'd run through DootIQ first. No sales deck, no demo theatre. Just your real channel architecture and the outcomes WhatsApp should be driving.
Request a review call