Turn Instagram attention into conversations your team can actually convert.
From product discovery and campaign replies to influencer traffic, customer questions, lead qualification, and post-purchase support, Dootiq helps enterprises turn Instagram DMs into structured, trackable customer outcomes.
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Instagram is where customers discover, compare, react, ask, and decide.
- They see a product.
- They ask if the offer is still live.
- They reply to a story.
- They want help choosing.
- They ask for price.
- They check availability.
- They move from interest to purchase in minutes.
But most enterprise teams still treat Instagram DMs like a social inbox.
That is where revenue leaks.
Dootiq connects Instagram conversations to your business systems — product data, CRM, campaign source, support workflows, knowledge base, order context, and human teams — so every DM can be understood, qualified, routed, resolved, or escalated with context.
This is not Instagram automation for vanity engagement.
This is Instagram as a conversion and customer-resolution channel.
Capture social intent while it is still hot.
Use Instagram to convert high-intent DMs, story replies, ad responses, and campaign conversations into structured opportunities.
Dootiq helps your team qualify intent, capture customer context, identify the right next action, and route serious prospects before the conversation goes cold.
- Turn story replies and DMs into qualified leads
- Capture product interest, budget, location, and urgency
- Route serious prospects to sales or support with full context
- Reduce manual DM triage during campaigns and launches
Nurture relationships throughout the customer journey — from first discovery to repeat purchase.
Instagram should not stop at awareness. With Dootiq, it becomes a channel for discovery, conversion, loyalty, and reactivation.
Build Awareness
Help potential customers learn about your products, services, offers, launches, and brand story directly inside the channel where they first discovered you.
Drive Sales
Turn product questions, story replies, and campaign DMs into guided buying journeys with faster answers and stronger handoff.
Build Loyalty
Support customers after purchase with order help, returns, rewards, usage guidance, and personalized follow-up.
Re-engage
Bring back prospects, inactive buyers, and lapsed customers with timely Instagram journeys that feel personal, not generic.
Architecture Review
60 minutes with our solutions architect. Your channel mix, your customer journeys, your conversion numbers.
NDA-signed. We walk through your Instagram setup, Meta ecosystem, campaign sources, DM volume, customer journeys, compliance posture, and the first workflows you should run through Dootiq.
Request a review call